Snapoki
Help center

Get back to the puzzle quickly.

This guide covers the controls shared across Snapoki, what changes between Regular Play and Daily Challenge, how ranking eligibility works, and what to try if a board does not behave as expected.

Starting a puzzle

Choose Easy, Medium or Hard from the left panel, then choose Regular Play or Daily Challenge above the board. New Puzzle creates a fresh board at the current difficulty. Reset Puzzle returns the current board to its starting state.

Hints and Solutions

Hint reveals a small next action: a short route, a few cells, one useful press or one edge. A hinted run can still be ranked, but hints reduce the points available for that finish.

Solution displays a full practice guide directly on the board. The Solution button changes to Hide Solution while the guide is visible. Once Solution has been used, the current attempt is practice-only even if you hide the guide. Use Reset Puzzle to restart from the beginning and restore ranking eligibility when a server-issued ranked attempt is available.

Mouse, touch and keyboard controls

Maze

Hold and drag through corridors, swipe on touch screens, click an adjacent open cell, or use Arrow/WASD keys.

Number Path

Hold and drag through adjacent open cells. Use Undo to step backward when you choose a wrong branch.

Color Connect

Drag from one colored endpoint toward its matching endpoint. Completed paths stay on the board after release.

Lights Out & Loop

Tap or click cells in Lights Out. Tap or click grid edges in Loop Puzzle.

Why am I shown as Guest or Unranked?

Guest puzzles are never submitted to Rankings. Sign in first, then start a new puzzle so the server can issue an account-bound ranked attempt. If the site temporarily cannot create a verified attempt, the game remains playable but the board is labeled Unranked.

Daily progress

Daily completion is tied to your account. Complete Easy, Medium and Hard for the same game before the UTC day changes to complete that game’s Daily set and extend its Daily Streak.

Troubleshooting

  1. Reload the page if a deployment has just completed and your browser still has older assets.
  2. Make sure JavaScript and cookies are enabled if Google sign-in or saved results are not working.
  3. On touch devices, drag inside the board rather than beginning the gesture on the browser edge.
  4. If Rankings are temporarily unavailable, you can continue playing; start a new ranked puzzle once verification is available again.

If a problem is reproducible, note the game, difficulty, device/browser and what action happened immediately before the issue. That information makes gameplay bugs much easier to isolate.